Background

I’ve spent the last four years leading AI-driven transformation at Amazon, modernizing the Accounts Payable platform that processes $219B in annual payments. Before that, I spent 20 years leading enterprise system modernizations, M&A integrations, and large-scale platform implementations across global organizations—including workforce systems for 45,000 employees and ERP deployments across multi-site manufacturing and distribution operations.

Most senior leaders in this space talk about AI strategy. I’ve actually deployed it at production scale—and I know the difference between a proof-of-concept that looks good in a deck and a system that has to run the business when things go wrong.

My work centers on building operating models and platforms that deliver sustained cost, productivity, and experience improvements—not one-time wins that fade after the program ends.

Leadership Philosophy

Effective transformation starts with honest problem framing—not the politics around it, not the tool someone’s already decided on. I figure out what’s actually broken, what success looks like in operational terms, and whether we have the organizational capacity to fix it. If we don’t, I say so.

I build governance structures that force decisions and keep programs moving. I empower teams to solve hard problems, but if something’s stuck, I unstick it—through clarity, not force.

My leadership style is calm and direct under pressure. I don’t manufacture urgency or drama. When things go sideways—and they always do—I focus on what we control, make the next right decision, and keep the team moving forward.

I care about long-term operating health, not short-term heroics. The systems and operating models I build need to hold after the program ends—that’s what durability means.

Career Arc

At Amazon, I led the AI transformation of Accounts Payable operations, modernizing the platform that processes $219B in annual payments and 52M invoices. I deployed LLM-driven automation at production scale and drove sustained cost and productivity improvements across global operations.

Before Amazon, I spent 20 years at NTT DATA leading large-scale transformations—workforce system integrations for 45,000 employees across 26 countries, complex M&A integrations under tight timelines, and ERP modernizations across manufacturing, healthcare, and distribution environments. I built my reputation on taking over high-stakes programs, stabilizing them, and delivering results.

I developed my leadership foundation as a Captain in the United States Army, where I learned that accountability, operational discipline, and performance under pressure aren’t negotiable—they’re the baseline.

How I Work

Clarity Before Complexity

I start by framing the real business problem, not the tool someone wants to use or the organizational politics around it. Clear problem definition and explicit success metrics prevent wasted investment in solutions that don’t matter.

Execution Over Theater

I prioritize delivery of working systems and measurable improvements over decks, slogans, and ceremonial milestones. Transformation only matters if it shows up in how the business actually operates.

Sustained Results, Not One-Time Wins

I design operating models, governance structures, and ownership patterns that hold after the program ends. The goal is durable improvement, not a temporary spike in metrics that fades when attention shifts elsewhere.

Credentials

Education

  • MBA, University of St. Thomas
  • BA in Economics, Magna Cum Laude, Phi Beta Kappa – Marquette University

Professional Credentials

  • Six Sigma Green Belt – GE Capital

Military Service

  • United States Army, Captain (Logistics & Maintenance)

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